How long does the process usually take?
Turnaround times will vary from project to project. Please contact me with details on your project to see if I have availability during your desired time frame.
Can I make changes to my order?
Once the design is finalized, only minor changes can be made. Please notify me within 48 hours of receiving a place card or envelope addressing project if there are any changes that need to be made. I may not be able to get corrections back to you before your event if correspondence takes place after this time.
When do I have to have my guest list finalized?
A complete list of names/numbers/addresses is required before I can begin work. You and I will discuss an appropriate timeline for your specific project when we finalize the contract.
Please note that I do NOT interpret your guest list. I will write exactly how it reads-so if you want "Mr. and Mrs. John Smith" please write it as such.
Can you accommodate rush orders?
A 30% fee will be added to any orders that must be completed within 2 weeks of receipt of the items (envelopes, place cards, etc.). A 50% fee will be added to any orders that must be completed within a week. Please contact me to make sure that your order can be accommodated first.
Do I have to supply the materials?
If you have special items already that you are wanting to use for place cards, escort cards, signage, etc., then please provide those items. If I am addressing envelopes, and I did not create the invitation suite, please provide those as well. Most invitation suites should come with the appropriate envelopes. Please include 15 - 20% additional materials to allow for bleeds, mistakes, and additions.
If you need help sourcing materials, I will be happy to send you a list of resources!
Can I get a refund?
Due to the hand written/created nature of my work, refunds are NOT offered. Please order a physical sample to be sent to you before your final approval if you are unsure of the color, style, or format.
When do I have to pay?
A 50% non refundable deposit and a signed contract are required to hold your date. The remaining 50% is due before I can hand off the pieces to you, or mail them out.
Can you match your ink to a specific color I am want?
If you need me to match a specific color, I require a physical sample OR a Pantone color. I may not be able to get an EXACT match, but I will get as close as possible.
Will I see a proof before you start?
Yes, I provide a proof for most items I create. Some items, such as place cards, may not be proofed due to their simplicity. The price includes an electronic mock up and up to 3 revisions. Additional changes may incur a fee.
Can you copy a font from samples I have?
Calligraphy is a process done by hand. Every time I pick up the pen, the writing that flows looks a little different than the previous time. Each calligrapher has their own style, and I prefer not to copy others work. When contacting me about a potential collaboration, please provide the sample that you are wanting me to match. If it is similar to my style, then I will be happy to create something similar.